Refund policy
Return and Refund Policy
Store Name: Nearset
Website: nearset.myshopify.com
Email: kerimkantarci435@gmail.com
Phone: +1 (203)-501-3851
Address: 44683 Governor Bradford Rd, Plymouth, Michigan 48170, United States
At Nearset, we want every customer to feel confident when shopping with us. If you are not fully satisfied with your purchase, you may request a return within 30 days of receiving your order.
Return Window
We accept returns within 30 days from the date your order is delivered. Return requests submitted after 30 days may not be accepted.
Return Eligibility
To be eligible for a return, the item must be:
- In the same condition that you received it
- Unused, unworn, and undamaged
- In its original packaging, when possible
- Returned with proof of purchase, such as an order confirmation or receipt
Free Return Shipping
Nearset offers free return shipping for eligible returns. Customers will not be charged for return shipping when the return is approved.
No Restocking Fee
We do not charge any restocking fees. Approved returns are processed without any additional restocking charges.
No Final Sale Items
Nearset does not sell final sale items. All eligible products may be returned within the 30-day return window according to this policy.
How to Start a Return
To start a return, please contact us at:
Email: kerimkantarci435@gmail.com
Phone: +1 (203)-501-3851
Please include your order number, full name, email address used at checkout, and the reason for your return request. Once your request is reviewed and approved, we will provide return instructions.
Refunds
Once we receive and inspect your returned item, we will notify you about the approval status of your refund.
If approved, your refund will be issued to your original payment method. Please allow 5–10 business days for the refund to appear on your bank statement or payment account, depending on your payment provider.
Damaged, Defective, or Incorrect Items
Please inspect your order when it arrives. If your item is damaged, defective, or incorrect, contact us as soon as possible at kerimkantarci435@gmail.com so we can review the issue and provide a suitable solution.
Exchanges
If you would like to exchange an item, please contact us within 30 days of delivery. We will guide you through the available options depending on product availability.
Order Cancellations
If you need to cancel an order, please contact us as soon as possible. If your order has not yet been processed or shipped, we will do our best to cancel it. If the order has already been shipped, you may request a return after delivery.
Contact Information
For questions about returns or refunds, please contact us:
Nearset
44683 Governor Bradford Rd, Plymouth, Michigan 48170, United States
Email: kerimkantarci435@gmail.com
Phone: +1 (203)-501-3851